IM diagnosis & framework

Key guidance and tools

Files	Description
2017 GWC IM Diagnostic Briefing Note DRAFT.docx	This is a briefing note on how an IM diagnosis can be conducted including tips and tricks as well. It underlies the importance to conduct an IM diagnosis at the start of any IMO deployment to an emergency
2017 IM Diagnosis Tool Draft Annex I&III Audit & Questions.xlsx	This is an example of audit and questions used for an IM diagnosis with all WASH stakeholders (coordination team, WASH partners, UNICEF, donors, etc...)
2021 GWC IM Framework & Workplan tool.xlsx	This is a tool to be used for developing the IM framework and IM workplan. This informs the development of an IM strategy and follows the IM diagnosis.

Field examples

Other tools

Conduct an Information Management (IM) diagnosis and set up the IM framework

Arriving in an ongoing emergency operation to undertake Information Management for the Cluster/sector can be daunting in the face of a myriad of information requests and competing priorities. Finding space to conduct an initial diagnosis is critical to ensure focusing on the highest priority IM systems with a clear idea of the requirements, and should be implemented over the first days upon arrival. The 2017 IM Diagnosis Tool Draft Annex I&III Audit & Questions.xlsx is adaptable, including common probing questions, to help identify areas and means of improvement to support the core coordination functions of the Cluster. It also suggests key stakeholders who should be considered during the diagnostic process. Find more detailed info about IM diagnosis by downloading the file 2017 GWC IM Diagnostic Briefing Note.docx.

The output of the initial diagnostic is an IM Framework outlining the main information management related tasks that need addressing throughout the emergency. The 2021 GWC IM Framework & Workplan tool.xlsx provided in this page can be modified to the specific emergency needs in the first week of deployment, and can help you guide the IM diagnosis.

The IM Framework/Work plan should be developed by the IMO in collaboration with the WASH cluster/sector coordinator, and updated regularly. It should be added as an annex to the WASH Strategic Operational Framework and WASH coordination Work plan developed by the WASH cluster/sector coordinator.

The IM work plan can be used by one IMO, or be developed to define tasks of several IMOs if the emergency response encompasses multiples IMO posts.

Key external web links