Establish & maintain contact management system
Maintaining contact lists during emergencies can be difficult. One single ‘Master’ contact list should be maintained and shared between the WASH sector/cluster IMO and Coordinator. The contact list might also be shared on the operational website (public or password-protected access), if no security issues prevents it. See contact list template and guidance note for more details. Depending on the context, the contact list:
- can be shared by email through Excel
- sit within an online document repository (e.g. Google Sheets/Drive, Drop Box)
- sit within a contact management system (e.g. MailChimp, HID or Google Groups).
Note that online tools will require good internet connectivity and possibly licenses.
Other online tools or apps can help you to collect and manage contact information.
Key external web links