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| title | Key guidance and tools |
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| Files | Description |
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| OCHA Response Monitoring and Reporting overview | In the preparation stage, the clusters and inter-cluster coordination group prepare monitoring plans and codify these in a humanitarian response monitoring framework document. This framework is a set of practices, performed by all humanitarian actors, to collect and analyse response monitoring data. At the preparatory stage response monitoring has strong linkages to three levels in the HRP process, namely when selecting indicators and setting targets for measuring against strategic objectives, and cluster objectives and outputs of cluster member activities. | | UNICEF Humanitarian Performance Monitoring (HPM) Toolkit | This section contains useful examples and approaches on Humanitarian Performance Monitoring, notably to quality monitoring. |
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Report & disseminate information on WASH needs, response and gaps
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From the initial stages of the emergency, the WASH coordination platform have a key role in relaying and reporting information on needs, response progress and responseidentified gaps. Reporting can have many specific objectives: by the WASH coordination platform has several specific objectives and target, as listed in the table below. All reporting template and examples can be found in the Visual and reporting templates section of the Information management chapter.
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Operational gap analyses | At subnational level, there is the need for the WASH partners to be quickly informed about needs and response gaps to orientate their operation |
Subnational meetings; partner- Oral reports during subnational meetings
- Partner's operational presence map
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; technical - Technical and operational gap analysis databases (see
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| Inform strategic decision | At national level, there is the need for HC/HCT, the National WASH coordination platform and the donor to get consolidated information on response input and quality, to understand the reason for bottleneck and be able to address them | |
and sitrep/ |
| Report on strategic indicators | At national level, there is the need to report on HRP strategic indicators, to |
feed M&E 's Monitoring and Evaluation system |
Periodic monitoring reports- WASH cluster dashboard
- OCHA's Periodic Monitoring Reports (PMR)
- UNICEF and OCHA sitrep
- UNICEF Humanitarian Performance Monitoring (HPM)
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| Advocacy | At global level, there is a need for the Global WASH Cluster and WASH partners' HQ staff to understand the nature of the quality issues faced by the partners and the possible underlying causes (lack of capacity, specific technical or contextual challenges, lack of funding…) in order to provide adequate support and advocate as necessary |
Advocacy reports, global - National and global advocacy reports
- Global WASH cluster annual meeting
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| Accountability | To enhance accountability and participation, affected population must be informed of the current and expected level of WASH services |
Feedback & complaints mechanism reports ; - Community communication media (posters, TV, radio, group community meeting)
- Feedback & complaints mechanism reports
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Much of the reporting can be anticipated: a calendar of reporting requirements must be developed by the WASH Sector Coordinator in consultation with OCHA and UNICEF (as CLA) and included in the WASH Coordination Platform workplan in the early stages of the response. The robustness of the analysis plan, indicator definitions and calculations, and means of data collection, compilation, and cleaning – covered in the preceding Chapters – comes into play: provided these are in place, it will be easy to update and automatize reporting tools and products. That will minimise the time spent on basic reporting, and allow the IMO to focus on other more strategic tasks.
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Reporting is a responsibility shared by all coordination team members, although WCC will be more involved in the reports’ design and finalization, while the IMO will work more on content and visualization. |
Produce regular WASH sector
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dashboards and
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The coordination tool kit includes a WASH Dashboard Manual to help create static and dynamic dashboards, a WASH Bulletin Briefing Sheet and templates, basic gap analysis templates and information on the reporting requirements of OCHA, including the IM Product Catalogue.
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| title | WASH sector dashboard |
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WASH sector dashboards objective is to provide a visual snapshot of the emergency response progress against strategic indicators, as well as main response gaps. They present analysed data from recent monitoring results, especially from 4/5 W. Dashboards are produced on a weekly or monthly basis, usually following the cycle of 4/5 W submission by partners. They are shared with all actors and published on the WASH sector website. Sector dashboards are compiled by OCHA to produce overall response dashboard. See template and example in the document sections above. |
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| title | WASH sector bulletin/sitrep |
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A WASH sector bulletin/sitrep contain more text than the dashboard. See template and example of bulletin in the document sections above. This is where the Cluster can unpack issues that are arising both thematically and geographically. A bulletin is a good advocacy tool where ‘news’ from partners can be added. A bulletin would normally be produced less frequently than a dashboard, and would typically: - Highlight the urgent needs but also the achievements.
- Add news items from partners so that they can use the bulletin as an advocacy tool.
- Add pictures, maps and graphs to tell the "response story".
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bulletins
One of the main responsibilities of the WASH coordination platform regarding reporting is the production of regular WASH response Dashboard and bulletin (refer to Visual and reporting templates section of the Information management chapter), usually on a monthly basis.
Contribute to UNICEF and OCHA reporting mechanisms
The Cluster response tracking systems will feed into overarching response tracking systems maintained by OCHA (as the lead agency for coordination) and UNICEF (as WASH Cluster Lead Agency), which will vary slightly from context to context. It is critical to clarify information requirements, format, and frequency, and to factor this into the Cluster’s system design. Reference and support materials are maintained both by OCHA and UNICEF (as CLA), and are avaiable available on line (see key external weblinks belowOCHA and UNICEF tools in Key guidance and tools above). It is a good practice to align the WASH core and strategic indicators to the UNICEF reporting system, to minimize the number of indicators to be informed.
Disseminate response updates to relevant audience
Monitoring Response progress and gap analysis reports must not only be communicated to OCHA and UNICEF, but also reach all relevant humanitarian actors. Due to the large amount of information circulated in modern emergencies response, dissemination channel channels and format must be carefully chosen so it reaches its target without overloading partners with information, especially through email list.
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| title | Key external web links |
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| OCHA Humanitarian Monitoring resources can be found hereUNICEF Humanitarian Performance Monitoring Toolkit contains useful examples and approaches, notably to quality monitoring, and can be found here. |
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