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What is it about?

The Humanitarian Response Plan (HRP), which contains the WASH Operational response plan, provides partners with a general framework to design and cost their projects. But beyond strategic planning, the WASH cluster / sector is committed to deliver services to the beneficiaries with the highest possible quality. Additional work is therefore necessary to ensure quality of implementation through guidance, monitoring and advocacy, following four steps:

  1. The WASH coordination platform must first set up a WASH response quality assurance system
  2. The second step is the set up of implementation guidelines such as quality target and monitoring modalities, technical standards, cross cutting issues…they must be agreed by SAG and gathered in a document called the Strategic Operational Framework
  3. The third step is to monitor response's input and outputs against targets defined by the WASH Operational Response Plan and Strategic Operational Framework. Various monitoring tools are available for the coordination platform. Some of them are standards (4W, Funds Tracking Services etc.), others need to be discussed and agreed with partners (3rd party monitoring, Feedback and complaints mechanism etc.)
  4. Finally, the WASH coordination platform consolidates and analyses monitoring results to identify response gaps (quality, coverage...) and ensure they are addressed through advocacy. This will be addressed separately in the Gap analysis & advocacy chapter)


What are the objectives?

  • Ensure that organizations involved in the response remain accountable to affected people, national authorities and donors;
  • Provide guidance to WASH sector partners on operational and technical aspects of the response; and
  • Ensure WASH response is implemented according to agreed strategy and quality standards by taking corrective action when required.  


At least you should do...

 GWC Minimum Requirements for coordination
  • Activity reporting form is established (4W or something similar).
  • Cluster/sector partners are regularly submitting activities data (4Ws).
  • Information management capacity exists to produce mapping/information products for operational presence and activities of partners.
  • Analysis highlighting geographic or programmatic gaps is regularly updated, easily accessible, and discussed during coordination meetings.
  • Regular communication / information products are distributed covering:
    • tracking of progress against strategic plan / indicators;
    • tracking of funding status of overall cluster / sector;
  • Mechanism in place to monitor the quality of WASH services delivered to the affected population against established standards (relevance, reliability, safety and quantity of WASH services).
  • WASH standards and guidelines for humanitarian response have been developed and agreed by partners and are based on national standards where applicable (or global otherwise) with consideration made for the local context.
  • WASH cluster/sector has conducted a training or workshop on AAP within the past year or AAP is a standing agenda item during coordination meetings.
  • WASH cluster/sector specific policy or guidance for the minimum level and means of communication with affected communities.
  • When relevant and feasible, cluster/sector reporting data is disaggregated by sex, age, geographical areas or ethnic groups.
  • Specific cluster/sector focal points for cross-cutting issues have been identified.

Click to get the complete list of GWC Minimum Requirements 

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