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| Objective | Details | Tools |
|---|---|---|
Operational gap analyses | At subnational level, there is the need for the WASH partners to be quickly informed about needs and response gaps to orientate their operation | Subnational meetings, Detailed gap analysis maps |
| Inform strategic decision | At national level, there is the need for HC/HCT, the National WASH coordination platform and the donor to get consolidated information on response input and quality, to understand the reason for bottleneck and be able to address them | WASH Cluster dashboard and sitrep/bulletin |
| Report on strategic indicators | At national level, there is the need to report on HRP strategic indicators, to feed OCHA and UNICEF M&E system | Periodic monitoring reports |
| Advocacy | At global level, there is a need for the Global WASH Cluster and WASH partners' HQ staff to understand the nature of the quality issues faced by the partners and the possible underlying causes (lack of capacity, specific technical or contextual challenges, lack of funding…) in order to provide adequate support and advocate as necessary | Advocacy reports, global WASH cluster meeting |
| Accountability | To enhance accountability and participation, affected population must be informed of the current and expected level of WASH services | Community communication media (posters, TV, radio, group community meeting) |
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Monitoring and gap analysis reports must not only be communicated to OCHA and UNICEF, but also reach all relevant humanitarian actors. Due to the large amount of information circulated in modern emergencies response, dissemination channel and format must be carefully chosen so it reaches its target without overloading partners with information, especially through email list.
Websites | See WASH Operational website section in Information Management chapter. |
Social Media | Many organisations are using social media as part of their overall dissemination strategy. Social media such as twitter can be very useful in emergency situations. |
SMS | In some emergency situations where connection is limited, SMS may be the best way to share data, both in sending and receiving information. There are many service providers specifically targeting humanitarian situations. Consult on best practice with colleagues, many responders have experience in using SMS in countries prone to disasters. Beware of hidden costs. |
URL Shorteners | It is often necessary to share links to various websites or document repository. The links may be long and not easy to managed. Use a URL shortener to create a shorter link to completed web addressed. for instance, in first phase emergency, you display a short URL on a white board during a cluster meeting that partners can copy on their notebook and use back in the office to download documents. |