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Arriving in an ongoing emergency operation to undertake Information Management for the Cluster/sector can be daunting in the face of a myriad of information requests and competing priorities. Finding space to conduct an initial diagnosis is critical to ensure focusing on the highest priority IM systems with a clear idea of the requirements, and should be implemented over the first days upon arrival. The GWC IM diagnosis tool is adaptable, including common probing questions, to help identify areas and means of improvement to support the core coordination functions of the Cluster. It also suggests key stakeholders who should be considered during the diagnostic process. Find more detailed info about IM diagnosis by downloading the file 2017 GWC IM Diagnostic Briefing Note. 

The output of the initial diagnostic is an IM Framework outlining the main information management related tasks that need addressing throughout the emergency. The IM Framework & Workplan tool provided in this page can be modified to the specific emergency needs in the first week of deployment, and can help you guide the IM diagnosis.

The IM Framework/Work plan should be developed by the IMO in collaboration with the WASH cluster/sector coordinator, and updated regularly. It should be added as an annex to the WASH Strategic Operational Framework and WASH coordination workplan developed by the WASH cluster/sector coordinator.

The IM work plan can be used by one IMO, or be developed to define tasks of several IMOs if the emergency response encompasses multiples IMO posts. 

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