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Set up the IM Framework and work plan

Roll out other IM tools as required

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titleHow will you do it?


Depending on the type of emergency, a WASH sector operational website can be hosted by OCHA or UNHCR, or both. This website will contain all relevant WASH sector response information such as assessments, maps, reports, meeting information etc. The IMO can be given permission to upload Cluster information on the OCHA (https://humanitarianresponse.info) site, which is the recommended approach. On top of the GWC guidance, See https://humanitarianresponse.info/help for comprehensive instructions on how to upload information to Hr.info. In addition, the IMO can work closely with the UNHCR IMO to upload information on the UNHCR site if applicable for that situation (http://data.unhcr.org).

Tips

  • Add a link to the operational website to your email signature.
  • Register on the website to receive alerts to certain content (assessments, maps etc.).
  • If possible, use the contact tool to keep contacts up to date, in this way the master contact list can remain on the site without duplications and partners can register ‘in’ and ‘out’ of the emergency.
  • Be aware of making all information public (consult with Cluster Coordinator and IMWG before uploading data that may be of a sensitive nature)
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    Online Survey Tools

    Information collection from partners for specific exercises (e.g. capacity mapping) or ad hoc requests is often best undertaken with a simple, user-friendly online survey tool. For such surveys, it is best to make them as quantitative as possible, avoiding lengthy qualitative analysis.

    Digital Team Communications

    There is increasingly internet connectivity during disasters and there are a number of tools that are very useful to stay in contact with the Cluster colleagues; such as Skype, WhatsApp, Slack, Vyber, etc.

    Whatever platform is selected, try and keep communication to a mínimum and share key information only.

    Project Management

    There are a number of software packages that can help manage the overall WASH coordination ‘project’, though those described are packages available within UNICEF as the CLA. Depending on the length and size of the response, it may be worth investing in a PM tool, however, this is a decisión to be taken carefully as it can consume alot of time to maintain.

    Business Cards

    Business card templates are very useful but can be hard to source/print at the start and during emergencies. These templates enable the IMO/CC to easily print out their contact details on paper and distribute at meetings without the costs involved in professional printing.

    Offline Maps

    It can be very useful to download and store high resolution maps on a phone/tablet before arriving in an emergency situation where there may be no internet connectivity. There are a number of useful apps which enable the download and storage of maps, which means there is no cost to access maps on the road.

    Note that a phone/tablet GPS will still work with offline maps (identifying the location on the map) making offline mapping very useful in emergency situations.




    Note


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    titleKey guidance and tools
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    titleField examples

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    titleOther tools